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Privacy Policy Vorex Logistics

Vorex Logistics, located at Robijn 200, 3316 KE Dordrecht, the Netherlands is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Vorex Logistics
www.vorex.nl
Robijn 200
3316 KE Dordrecht
The Netherlands
Telephone: +31 (0)78 – 6291350
Email: info@vorex.nl

Personal data that we process
Vorex Logistics processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • Telephone number
  • Invoice address
  • Payment details
  • Bank account number
  • Email address
  • IP address
  • Location data
  • Data about your activities on our website
  • Internet browser and device type

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this consent, please contact us via info@vorex.nl, and we will delete this information.

For what purpose and on what basis do we process personal data
Vorex Logistics processes your personal data for the following purposes:

  • To process your payment
  • To be able to call or email you if this is necessary to be able to perform our services
  • To inform you about changes to our services and products
  • To offer you the opportunity to create an account
  • To deliver goods and services to you
  • Vorex Logistics analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

Vorex Logistics also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision-making
Vorex Logistics does not make decisions based on automated processing on matters that may have consequences for people. This concerns decisions that are made by computer programs or systems, without a human being (for example an employee of Vorex Logistics) involved

How long we store personal data
Vorex Logistics does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Vorex Logistics uses the statutory retention periods for this.
For more information: https://autoriteitpersoonsgegevens.nl/nl/over-privacy/persoonsgegevens/bewaren-van-persoonsgegevens

Sharing personal data with third parties
Vorex Logistics does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Vorex Logistics remains responsible for these processes.

Cookies, or similar techniques, that we use
Vorex Logistics uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Vorex Logistics uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. When you first visited our website, we already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
For more information, see the Cookie Statement of Vorex Logistics.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by Vorex Logistics and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@vorex.nl.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Under the GDPR, you also have the following rights:

  • to receive an explanation of what personal data we have and what we do with it;
  • to inspect the precise personal data we have;
  • to have errors corrected;
  • to have outdated personal data deleted;
  • to withdraw consent;
  • to object to a specific use.

Vorex Logistics would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Vorex Logistics takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@vorex.nl

Changes to this Privacy and Cookie Statement
Vorex Logistics reserves the right to make changes to this Privacy and Cookie Statement. Changes will be published on our website. Therefore, check this Privacy and Cookie Statement regularly so that you are aware of any changes.